pbs88's Privacy Policy
Protecting your personal information is our highest priority. This policy gives a transparent account of how pbs88 collects, uses, and stores your information.
This privacy policy applies to all users of the pbs88 platform. By using pbs88's website or services, you are considered to have accepted the terms of this policy. We take the security of your personal information very seriously and keep it protected using modern technologies including SSL encryption.
This policy applies to users in Bangladesh. For any questions, please contact our 24/7 support team.
Data Collection
pbs88 collects certain personal information as needed to operate its services. We collect only the information necessary to provide our services and do not collect any unnecessary data.
1.1 Information Collected at Registration
When you open an account with pbs88, the following information is collected:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Preferred username and password (stored in encrypted form)
- Documents required for identity verification (national ID card or passport)
1.2 Information Collected During Transactions
Transaction details processed through bKash, Nagad, and Rocket for deposits and withdrawals are automatically recorded. This includes the transaction amount, date and time, and the relevant identification number of the payment method.
1.3 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Activity log on the platform (which pages you visited and for how long)
- Cookies and similar tracking data
Use of Information
pbs88 uses the information it collects only for specific purposes. We never sell your information to third parties or share it without authorisation.
2.1 Service Delivery and Operations
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Managing VIP programme membership
- Providing 24/7 customer support
2.2 Security and Protection
- Detecting and preventing fraudulent activity
- Preventing unauthorised access to accounts
- Implementing responsible gaming policies
- Verifying the 21+ age requirement
2.3 Service Improvement
We analyse usage patterns to further improve your experience. The insights gained from this analysis are used to improve the functionality and usability of the pbs88 platform.
Data Storage and Security
pbs88 has adopted industry-standard technical measures to keep your information secure. Our servers operate exclusively through encrypted connections.
3.1 Technical Security Measures
- SSL/TLS encryption — all data transfers are encrypted
- Password hashing — your password is never stored in plain text
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Firewall and DDoS protection
3.2 Data Retention Period
We retain your information for as long as your account is active. After an account is closed, certain information may be retained for a defined period due to legal and regulatory requirements. Once the retention period ends, the data is securely deleted.
Sharing Information with Third Parties
pbs88 does not sell your personal information to third parties. However, in limited circumstances, information may be shared with certain trusted partners.
4.1 Payment Service Providers
Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with these payment providers. This sharing is solely for processing transactions and follows the respective payment provider's own privacy policy.
4.2 Legal Obligations
Information may be disclosed to relevant authorities in the event of a court order or legal requirement. In such cases, we provide only the minimum information necessary.
4.3 Technology Service Providers
Some technology service providers are engaged to support the operation of the platform. These organisations operate under strict confidentiality agreements and are permitted to use the information only for the specified purpose.
Cookie Policy
pbs88 uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help our site remember your preferences.
5.1 Types of Cookies
- Essential cookies: Essential for the core functionality of the site — login and transactions are not possible without them.
- Functionality cookies: Remember your preferences and settings.
- Analytics cookies: Help us understand how our site is being used.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may mean that some important features of the site are no longer available.
Your Rights
As a pbs88 user, you have certain rights over your own information. We respect these rights and are committed to fulfilling them as promptly as possible.
6.1 Right to Access Information
You may request a copy of the personal information we hold about you at any time. Our support team will verify your request and provide the relevant information.
6.2 Right to Correct Information
If there is any inaccuracy or incompleteness in your stored information, you may request a correction. Provide the correct information and we will update it promptly.
6.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled where there are legal obligations or ongoing transactions.
6.4 Right to Object to Data Processing
If you believe your information is being processed improperly, you may raise an objection. We will consider every complaint seriously.
Protection of Minors' Information
pbs88 is for persons aged 21 and above only. We do not knowingly collect information from minors. Age verification is in place during the registration process. If we become aware that information from a minor has been collected in error, we will immediately delete that information and close the relevant account.
Steps in the Event of a Security Breach
In the event of a security breach (data breach), pbs88 will take the following steps:
- Taking prompt necessary action after the incident is identified
- Notifying affected users as quickly as possible
- Providing transparent information about the nature of the breach and its potential impact
- Taking effective steps to prevent the same type of incident in the future
Changes to This Policy
pbs88 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through the platform. The revised policy will take effect from the date it is published. Continued use of the site will be considered as acceptance of the latest policy.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. We also maintain an archive of previous versions, which can be provided upon request.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. The pbs88 support team is available 24 hours a day, 7 days a week.
This policy is supplementary to the pbs88 platform's Terms and Conditions and Responsible Gaming Guidelines. Together, these three documents form the overall framework of our services.